Exigent Circumstance Request Form

Please read before submitting
This form is for use by Canadian and U.S. law enforcement agencies and emergency call centers in an exigent matter only. Exigent circumstances requests are monitored 24x7.

Gazelle Carrier Services does not provide traditional cell phone service. Phone numbers registered to Gazelle Carrier Services are NOT PINGABLE.

This form cannot be used for non-emergency requests. Non-emergency requests submitted via this form will not receive a response.

Gazelle Carrier Services and its affiliates (operating under the Gazelle Carrier Services brand name) are primarily providers of wholesale communications services to other service providers, carriers, and resellers. We generally do not have end-user or subscriber information on file. In most instances our response to your exigent request will be limited to the identity of the service provider to whom we have assigned the number in question. You must contact the service provider for subscriber, call detail or IP address information.

The officer submitting the request certifies the following:

  • The request pertains to circumstances that represent an immediate threat of death or serious bodily injury, for which your agency lacks sufficient time to obtain a subpoena, summons, court order, civil investigative demand, search warrant or production order (“Legal Demand”)
  • Your agency will provide a formal Legal Demand to Gazelle Carrier Services as soon as you are able to do so after receiving Gazelle Carrier Services’s response
  • You are authorized to make this exigent circumstance request and to commit your agency to later provide the Legal Demand upon which Gazelle Carrier Services’s response is conditioned
  • The information provided is true and correct

For after-hours exigent circumstances

Please submit your request via this form. If you haven't received a response to the email address you provided within 15 minutes, only then call Gazelle’s Support Line at 416-549-5000.

Requesting officer and agency
Provide your agency details and officer contact information.
Requesting Officer's Name
Law enforcement agency address
Provide the agency mailing address.
Incident details
Describe the exigent circumstance and provide required context.

Use the + Add Number button to add additional numbers

Phone Number *
No rows yet.
Rows: 0 (min 1) (max 25)
Certification
Sign and confirm submission details.

By signing you are certifying you are with Canadian or U.S. law enforcement and your request pertains to an emergency involving the immediate threat of death or serious bodily injury, and you are authorized to commit your agency to provide a valid legal demand as soon as possible after receiving our response.

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